Privacy Policy

Introduction Porsha’s Rock Clothing values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

  • Personal Information: We collect your name, address, email address, and payment information to process orders and provide services.
  • Non-Personal Information: We may also collect data such as your browsing activity, device type, and location for improving our website.

How We Use Your Information

  • Order Processing: We use your information to fulfill orders, handle returns, and provide customer service.
  • Marketing: With your consent, we may send promotional materials, offers, or newsletters.
  • Site Improvement: We analyze non-personal data to improve our website and services.

Data Protection We use security measures to protect your data from unauthorized access, including encryption and secure servers.

Sharing Information We do not sell or share personal data with third parties except when necessary to complete your order, comply with the law, or with your consent.

Your Rights You may request to access, update, or delete your personal information by contacting us directly.

Contact For questions regarding this policy, please contact us at [email protected].

Return and Refund Policy

Returns At Porsha’s Rock Clothing, we want you to be satisfied with your purchase. However, because many of our products are custom-made, returns are only accepted in cases of manufacturing defects or errors.

Eligibility for Returns To be eligible, items must be in unused condition and reported within 14 days of receiving your order. Non-custom items may be eligible for a return for a full refund.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days.

Exchanges We replace items if they are defective or damaged. If you need to exchange an item, please contact us for further instructions.

Non-Returnable Items Custom orders, sale items, and digital downloads are non-returnable except in cases of defect.

Return Shipping Customers are responsible for covering return shipping costs unless the return is due to a manufacturing error or defect.

Terms and Conditions

Introduction Welcome to Porsha’s Rock Clothing. By accessing or purchasing from our site, you agree to comply with these Terms and Conditions. Please read them carefully.

Products and Services Porsha’s Rock Clothing provides custom apparel, DTF prints, sports uniforms, promotional material, and signage. We reserve the right to change our offerings and prices without notice.

Ordering and Payment When placing an order, you agree to provide current, accurate information. Payment is due at the time of purchase, and orders are only processed upon full payment.

Customization and Approval For custom orders, we require approval of design proofs before production. Any modifications requested after approval may incur additional charges and add to deliver time.

Shipping and Delivery We aim to deliver within estimated timelines but are not responsible for delays due to shipping carriers or unforeseen circumstances. Tracking information will be provided once your order ships.

Intellectual Property All designs and materials provided by Porsha’s Rock Clothing are our intellectual property or are used with permission. You may not reproduce or resell our products without prior authorization.

Limitation of Liability We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Changes to Terms We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on our website.

Contact For questions regarding these Terms, please email us at [email protected] or call us at 214-502-3098.

 

SMS/Text Messaging Privacy Policy

This SMS/Text Messaging Privacy Policy outlines how [Your Company Name] (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you opt-in to our SMS/text message programs.

 

1. Program Description

Our SMS program provides subscribers with marketing alerts, promotional offers, and company updates, order tracking notifications and customer service assistance.

 

2. Information We Collect

When you opt-in to our SMS program, we collect the following information:

 

Mobile Phone Number: The number you use to subscribe to the service.

 

Opt-in Data: Information related to your consent, such as the date and time of your opt-in and the source of your opt-in (e.g., website form, keyword).

 

Message Content and Delivery Data: Information about the messages we send to you, including the content, time of sending, and delivery status.

 

3. How We Use Your Information

We use the information collected through our SMS program solely for the following purposes:

 

To send you the text messages you have explicitly opted-in to receive.

 

To manage and maintain the SMS program.

 

To comply with legal, regulatory, and self-regulatory requirements.

 

4. Sharing Your Information

We do not sell, rent, or trade your mobile phone number or personal information collected through the SMS program with any third parties for their independent marketing purposes.

 

We may share your information with service providers who perform essential business functions for us, such as SMS platforms or messaging carriers, but only to the extent necessary to send the messages. These providers are contractually obligated to keep your information confidential and secure.

 

5. Your Consent and Opt-Out

Consent

By subscribing to the service, you authorize [Your Company Name] to send text messages to your mobile number with [Reiterate the content, e.g., “marketing offers and alerts.”]

 

Opt-Out (Stopping Messages)

You can cancel the SMS service at any time. Just text STOP to (979) 341-7255. After you send the message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us. If you want to join again, just sign up as you did the first time, and we will start sending messages to you again.

 

For help or support, text HELP to (979) 341-7255 or contact us at [email protected].

 

6. Data Security

We implement reasonable security measures to protect the information collected through our SMS program from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission is entirely secure, and we cannot guarantee absolute security.

 

7. Changes to This Policy

We reserve the right to modify this SMS Privacy Policy at any time. We will notify you of any material changes by posting the new policy on this page or through other appropriate communication channels. Your continued participation in the SMS program after any changes indicates your acceptance of the new terms.

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